The role
We’re looking for an ambitious and entrepreneurial Account/Client Manager with a passion for purpose and sustainability to lead on exciting, purpose-driven accounts. You will currently have experience working in an agency delivering integrated and strategic campaigns as an Account or Project Manager.
You will be working with a variety of clients to deliver end to end projects that are aligned with the range services we offer: from strategy, creative concepts, communication plans and the production of key deliverables.
You’ll report into the Associate Director who will support you with career development and opportunities. You will also work with senior members of the client team on 2-3 of our core accounts and you’ll get the chance to work autonomously on your own projects for smaller clients to deliver outcomes that genuinely have real-world positive impact.
Day-to-day responsibilities
Account and project management – Delivering end to end projects
Ensuring that work is delivered to brief, on time and within budget:
Writing scope of work documents, budget breakdowns, status & timing plans
Managing project finances
Working with internal teams to sequence and prioritise delivery
Galvanising and inspiring teams to support in the creation of inspiring, impactful creative work
Managing project resource - coordinating agency work streams across strategy, creative and production teams:
Ensuring the right people are involved at the right time, incl. resource booking
Working with internal teams to sequence and prioritise delivery
Sourcing and managing third parties
Writing briefs and reviewing work against them
Managing client relationships
Building strong, healthy relationships with clients and building an understanding of their business
Being the first point of contact for your clients’ projects, communicating confidently and holistically.
New business and business development
About you
You will have experience building client relationships and enjoy owning your own projects. We’re looking for someone who would describe themselves as confident, solutions focused, organised, pragmatic and hands-on, with a passion for creative solutions.
You will be comfortable with project documentation, managing commercials, delivering timelines and great communication with your clients. You'll also be confident about galvanising a team, bringing positive energy to bring internal teams together and making projects run smoothly.
Recruitment process
Our first step will be a 30 minute phone call to understand a bit more about you and why you’ve applied. Next, we’ll invite candidates to answer a short brief that will take no longer than a day of your time to prep. We’ll ask you to come into our office (if you’re comfortable doing that) to present your thinking.
About us
Given is the agency for purpose-driven brands. Everything that we do is about making brands a force for good, helping create positive change for people, communities and the world. Working with ambitious clients on the creation and execution of purpose, sustainable business strategies, innovation and creative campaigning and storytelling we are seeing the demand for the support that we can offer grow exponentially.
We offer great benefits, a collaborative and creative environment, impactful and meaningful work, brilliant career opportunities, and the chance to work with some of the biggest and best brands in the world. Our work has helped national and international brands like IKEA, John Lewis & Partners, Nespresso and Bupa, define and execute on their brand purpose. We fundamentally believe it takes both insightful strategy and imaginative creativity to change things for good, so we have both under the same East London roof.
