Account and project management – Delivering end to end projects

• Ensuring that work is delivered to brief, on time and within budget:

  • Supporting on key project documentation such as scope of work documents, budget breakdowns, status & timing plans

  • Helping to keep our projects commercially successful by monitoring project financial health 

  • Working with internal teams to sequence and prioritise delivery, and flagging any potential challenges

  • Galvanising and inspiring teams to create inspiring, impactful creative work

• Managing project resource - coordinating agency work streams across strategy, creative and production teams:

  • Ensuring the right people are involved at the right time, incl. resource booking

  • Taking notes and capturing actions from key internal and external meetings

  • Supporting on writing briefs and reviewing work against them

Managing client relationships

• Building a trusting relationship with your clients  - and helping to make working with Given an enjoyable experience for them!

• Responding promptly to requests and questions

• Relaying client feedback internally

• Acting as the client’s ‘voice’ internally 

• Escalating any challenges to senior team members

New business and business development

• Supporting new business pitches and proposals with research and administrative support 

• Bringing energy and keeping the team motivated!

• You’re a superstar project manager with incredible attention to detail. You know your projects’ timelines, commercials and deliverables inside-out, and help to organise other colleagues too. You’re a natural problem solver and love to be hands-on.

• You’ve got a cool head on your shoulders. Changing client requests and timeline clashes don’t phase you - you know there’s a solution to every problem and you’ll help your team find it.

• You’re self-motivated. You take ownership of your work, scanning the horizon for opportunities and challenges and getting things done.

• You’re flexible. No one day is the same here, so we’re looking for someone who can throw themselves into any challenge and embraces working on new and different things.

• You’re a people person. You are confident and friendly, and able to build strong relationships with clients and colleagues. 

• You care about purpose. If you have experience working or volunteering  in this space, it’s a bonus, but not required to be brilliant in this role.

• You’re a strategic thinker. Either you’ve worked on strategic projects before, or can demonstrate a strategic mindset, for example when reviewing creative work or project proposals.

• You bring the positive vibes. We’re lucky to be a company full of people who are passionate about purpose and making the world a better place - we want you to bring the same level of energy!

Our first step will be a 30 minute phone call to understand a bit more about you and why you’ve applied. Next, we’ll invite candidates to answer a short brief that will take no longer than a day of your time to prep. We’ll ask you to come into our office (if you’re comfortable doing that) to present your thinking.

Given strives to be an equal opportunities employer and everyone’s commitment to this process will be expected. We are proud to be different and that starts with our people. We believe in equal opportunities for everyone. Individuality is what makes us great, we want everyone to bring their full self to work and create something amazing. We are happy to discuss flexible and agile approaches to working for all our roles - we can’t promise we will be able to offer you everything you want or need but we do promise to discuss it with you openly and honestly. If you have any reasonable adjustments required in order to fu

• Hybrid working, with one fixed day in the office a week.

• We offer 26 days paid holiday per calendar year pro rata, plus public holidays. We also close the office between Christmas and New Year, which is in addition to your paid holiday allowance

• Company bonus scheme

• Pension Scheme with Aviva, eligible after passing your probation

• Health plan with SimplyHealth, eligible after passing your probation

• £100 working from home allowance to help your home office set up, eligible after passing your probation

• A tenure bonus reward after 3 and 6 years of employment

• Work from anywhere for 1 month of the year, after your first year of employment

• Access to our Given Campus for training and development needs

• Interest free season ticket loan and Bike to Work scheme 

• Option and role dependent mobile phone for business and personal use (UK domestic calls only)